Admin Support & Virtual Assistance
At LeadsPoints, we offer comprehensive business support solutions to streamline your operations. Our admin support, virtual assistance, CRM management and sales ops support services provide efficient administrative solutions, allowing you to focus on core activities.
CRM/Project/Database Management
- Manage data for new and prospective clients within CRM and project management tools.
- Ensure all leads and tasks are listed, information is accurate and documents are attached.
- Update CRM which is converted as a sales lead and opportunity.
- Work on daily To-Do’s based on the CRM daily calendar list.
Sales Ops Support
- Helping with ongoing sales ops tasks
- Regularly collaborate with the sales ops team
- Sales data management
- Sales team communications
- Lead generation
- Sales representative support
Microsoft Suite and Google Apps Management
- Microsoft Suite (Word, Excel, PowerPoint, 360).
- Google Apps (Docs, Sheets, Gmail, Calendar).
- Excel Support: Data management with excel and managing worksheets with various formulas, using Excel’s advanced features.
- Work with the clients to develop and grow the revenue pipeline to consistently meet goals.
Wordpress & Website Management
- WordPress and Weebly site management to update content text and images.
- Domain and hosting handling.
- Check visitor status and bug issues, indexing status, and optimize visibility.
- Google Webmasters, Google Analytics, Google Search Console.
Various Marketing Research
We do various types of research: Topic research, company research, critical information research, sources research and market research.
- We are professional internet surfers.
- We use our computer skills and experience to navigate the internet and find information.
- Collect organize and analyze information and data.
- Uses the internet to do extensive research to find the correct information.
Magento Product Management
- Create sourcing files according to brand manufacturers.
- Collect product name descriptions and images from the manufacturer’s website and other sources.
- Upload product one by one.
- Bulk upload with CSV and other supported files.
- Re-write product descriptions where needed.
- Input update and edit general sections: product, shipping, price, image, brand, etc.
- Input update and edit price sections
- Meta Title, Meta Keywords, and Meta Description.
- Measure resize and upload images with products.
- Identify product categories according to product type.
- Update manufacturer name description and images.
- Track visitors and sales.
Social Media Management
- Generate, edit, publish, and share engaging content daily (e.g. original text, photos, videos, and news).
- Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures, and blog layout).
- Perform research on current benchmark trends and audience preferences.
- Design and implement social media strategy to align with business goals.
- Communicate with followers, respond to queries in a timely manner, and monitor customer reviews.
- Set specific objectives and report on ROI.
- Monitor SEO and web traffic metrics.
- Collaborate with marketing, sales and customer service teams to ensure brand consistency.
- Suggest and implement new features to develop brand awareness, like promotions and competitions.
- Stay up-to-date with current technologies and trends in social media, design tools and applications.
Virtual & Administrative Assistance
- Convert Text: PDF or Photo to MS Word, Excel, or Google Docs & Google Sheets.
- Sales report and meeting presentation.
- Calendar & attendance management.
- Email handling & management.
- Customer communication.
- Bookkeeping & many more.